We offer refunds only under specific conditions. Please review our policy below to determine eligibility.
You may request a refund if:
✅ You did not receive the product within the promised delivery time.
✅ The product received is not as described.
✅ Your account was banned due to our services (with valid proof).
We do not offer refunds for:
❌ Change of mind after purchase.
❌ Account issues caused by the customer (e.g. forgetting login details, sharing credentials).
❌ Partial usage of the service (e.g. used part of the boost but changed your mind).
Contact our support team on Discord with:
• Order details (order ID, email used)
• A clear explanation of the issue
• Any supporting evidence (e.g. screenshots, error messages)
Refunds are processed within 3-7 business days after approval. The amount will be returned via the original payment method.
Orders can only be canceled before delivery. Once the service has started, cancellations are not possible.